▌ dispatch · crew calls without the phone tree
Fill any call. Any show.
Stop chasing fourteen threads to fill one call. Dispatch pulls every show request into one ranked queue, sends the offers for you, and answers come back with one tap — while the whole thing writes its own record.
Built for union halls, vendor shops, and the producers who hire from them.
▌ live simulation
Ten positions. Fourteen minutes. Zero phone calls.
This is the whole job, compressed: a call sheet arrives, offers go out in queue order, a decline auto-advances to the next person up, and the record on the right writes itself.
▌ incoming call
General-session load-in · Bay Area convention center · Wed 6:00 AM
From a corporate AV producer · 2 riggers · 3 electricians · 5 stagehands
0/10
filled
the queue · in order · 0 offers sent
- R. Calloway Rigger in queue
- M. Duarte Rigger in queue
- J. Whitfield Electrician in queue
- S. Kimura Electrician in queue
- A. Beckett Electrician in queue
- L. Moreau Electrician in queue
- P. Sandoval Stagehand in queue
- K. Ferris Stagehand in queue
- D. Albright Stagehand in queue
- N. Vega Stagehand in queue
- C. Holloway Stagehand in queue
- E. Marsh Stagehand in queue
the record · written as it happens
Waiting for the call sheet…
Synthetic data · 14 minutes compressed to 22 seconds · no real member, employer, or venue
Offers cascade on their own
A decline or a missed window advances to the next person up automatically. The desk never re-starts the phone tree.
One tap to answer
Crew answer straight from the text — no app, no login. Accept, pass, done.
Everything on the record
Every offer, answer, and auto-advance is time-stamped as it happens. When a question comes up later, the timeline is the answer.
Minutes
not days, to fill a call
1 tap
for crew to answer — no app
100%
of decisions on the record
Offline
fill calls even with no signal
▌ three views, three jobs
One board. Everyone sees their side of it.
▌ for the dispatcher
Run the desk, not the phones.
- Every call on one board. Open calls, fill counts, and who’s answering — live, instead of fourteen threads and a legal pad.
- The queue runs your rules. Whoever is next up gets the offer first, the same way every time. Overrides are yours to make — and they’re logged like everything else.
- Contract pay math, built in. Premiums and penalties assess from the rules you configure, not from memory at midnight.
▌ how it works
Four steps. The desk only touches one.
01 · The call arrives
A producer drops their call sheet — PDF, spreadsheet, photo — or fills the short form. Either way it lands as one structured request: positions, counts, call times, venue.
02 · The desk accepts it
One look, one click. Adjust counts or rates if needed. This is the only step that needs a human — everything after runs on its own.
03 · Offers go out in order
Texts and emails reach whoever is next up, the same way every time. Declines and missed windows auto-advance down the queue until every position is covered.
04 · The record writes itself
Every offer, answer, override, and auto-advance is time-stamped as it happens. Pay premiums assess from your contract rules. The paperwork is already done.
▌ the boring parts done right
Built to be answerable.
Dispatch decisions get questioned — that’s the job. So every decision carries its own receipt: who was offered what, when, in what order, and what came back. When someone asks “why wasn’t I called?”, the answer is a timeline, not a memory.
Member privacy holds the same line. Crew see their own calls and their own record — never each other’s standing, history, or contact details. Access is enforced at the database row, not the page. And like the rest of Wavemist, the board still answers from a venue with zero bars — it syncs when signal returns.
▌ questions
Quick answers.
- What is Wavemist Dispatch?
- Dispatch is the crew-dispatch module of Wavemist, the AI intelligence platform for entertainment production. It turns any call sheet into a structured crew call, sends offers out by text and email in queue order, auto-advances when someone declines or doesn’t answer, and writes a time-stamped record of every step.
- Who is Dispatch for?
- Anyone who routes crew to shows: union halls dispatching members, vendor shops calling out of a freelance bench, and the producers who submit the calls. All three sides work from the same board.
- What does crew need to install?
- Nothing. Offers arrive as a text or email and crew answer with one tap — no app, no login, no password. Confirmations and call details follow the same way.
- Is this only for union dispatch?
- No. The same engine runs freelance benches and vendor shops. Union-hall rules — queue order, contract pay math, the permanent decision record — activate when the organization is configured as a hall.
- Can I see it in action?
- Yes. This page runs a scripted simulation, and a full interactive demo with a synthetic roster is available as a confidential preview. Or start free in the app and set up a board for your own crew.
▌ see it with your own calls
The next call you fill could fill itself.
Start free and set up a board for your own crew, or step through the full interactive demo with a synthetic roster.
Running a hall or a shop and want hands-on onboarding? Apply as a design partner — 50% off for life.